Welcome to AVA AI (the “Site,” “we,” “us,” or “our”). AVA AI is a brand of 9444-9501 Québec inc. (the “Company”). We value your privacy and are committed to protecting your personal information in accordance with applicable Canadian (including Quebec) laws (e.g., the Personal Information Protection and Electronic Documents Act “PIPEDA” and the Act respecting the protection of personal information in the private sector), as well as relevant U.S. privacy regulations where appropriate.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard the personal information you provide when you interact with our Site or otherwise contact us regarding our AI-powered advisor assistant solutions. By accessing or using this Site, you consent to the data practices described in this Privacy Policy.
Our Site and services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children or minors. If you believe that a minor has submitted personal information to us, please contact us at [email protected], and we will delete that information.
We collect personal information directly from you when you fill out our lead-generation form, contact us, or otherwise interact with our Site. Specifically, we collect:
Name (First & Last)
Phone Number
Email Address
Firm Name
CRM Used
Number of Advisor Assistants
Approximate Number of Clients
3.1 Potential Future Use for AI Development
While we currently collect and store the above data for lead follow-up and marketing purposes, we may in the future use such data to help train, develop, or enhance our AI solutions. Any such usage would remain consistent with this Privacy Policy and applicable laws, and we will implement appropriate safeguards to protect your information.
We rely on your consent to collect and process your personal information. Specifically, we may use the personal information we collect to:
Respond to Your Inquiries: Follow up on your requests for demos or further information about our AI-powered advisor assistant services.
Communicate with You: Send you email, phone, or text messages about our services, updates, or events. You can opt out at any time by clicking “unsubscribe” in our emails or by emailing us at [email protected].
Improve Our Services: Analyze the data to refine our outreach efforts, improve our Site, and potentially enhance AI features in the future.
Comply with Legal Obligations: Fulfill obligations under applicable laws and regulations in Canada and the U.S.
Protect Our Rights and Interests: Enforce this Privacy Policy, investigate potential wrongdoing, or protect against legal liability.
We do not share or sell your personal information to third parties, except as detailed in Section 5.
We generally do not disclose your personal information to third parties, except under the following circumstances:
Service Provider – GoHighLevel
We use one platform, GoHighLevel, which provides us with CRM, email marketing, and hosting services. Your personal information may be stored on or processed through GoHighLevel’s secure, encrypted infrastructure. GoHighLevel acts only on our instructions and is contractually obligated to keep your personal information confidential.
Legal Requirements
We may disclose your information if we are compelled to do so by law or in response to valid legal requests, such as subpoenas, court orders, or governmental regulations.
Consent
We may disclose your information if you give us explicit permission to do so for a specific purpose.
We use cookies and similar tracking technologies (such as pixels or tags) to improve your experience on our Site and to analyze user behavior. Cookies help us:
Recognize you when you revisit our Site
Understand and save your preferences
Compile aggregate data about Site traffic and interactions
By using our Site, you consent to the placement of cookies on your device as described in this Policy. You can usually modify your browser settings to decline or delete cookies. However, doing so may limit some features of the Site.
Since our business is based in Canada and our data servers (via GoHighLevel) are hosted in the United States, your personal information may be transferred across the U.S.-Canada border. Both countries may have different data protection laws than your country of residence. By using the Site or providing us with your information, you consent to these transfers in accordance with this Privacy Policy. We take steps to ensure that an adequate level of data protection is maintained when transferring personal data.
We are committed to protecting your information. We use GoHighLevel’s encryption and secure hosting to safeguard data. Although we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security. However, we do implement reasonable and appropriate physical, technical, and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal information we process.
We will retain your personal information indefinitely or until you expressly request to have your data deleted. If you wish to have your information removed from our systems, please contact us at [email protected] and we will delete or anonymize your data unless we are required by law to retain it for a longer period.
Opt-Out / Unsubscribe: You may opt out of any further marketing emails at any time by clicking “unsubscribe” in the footer of our emails or by emailing us at [email protected]. We will process your request promptly.
Access and Correction: Subject to certain legal limitations, you have the right to access and update your personal information. To do so, you may contact us at [email protected].
Withdrawal of Consent: If you previously consented to the collection and use of your personal information, you may withdraw that consent at any time by emailing us at [email protected], but withdrawal of consent will not affect the lawfulness of any processing carried out before your withdrawal.
We strictly prohibit unsolicited emails or spam. By providing us with your email address, you consent to receive relevant information about our AI-powered solutions. If you no longer wish to receive such messages, you may unsubscribe using the method described above. Once you opt out, we will cease sending you marketing or promotional emails, although we may still contact you regarding administrative or legal matters, if necessary.
We explicitly do not intend the Site or our services for anyone under the age of 18, particularly as our core audience consists of Registered Investment Advisors and other business professionals. We do not knowingly collect personal data from children. If you believe that a minor has submitted personal information, please contact us at [email protected], and we will delete that information promptly.
We handle personal information in a manner consistent with:
Canadian Privacy Laws, including PIPEDA and Quebec’s private-sector privacy legislation.
U.S. Privacy Laws, to the extent that they apply, recognizing that certain states or federal regulations may have data protection requirements for users located in the U.S.
We strive to meet or exceed these standards whenever feasible. If you have any questions about our compliance efforts, please email [email protected].
We may update or modify this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this page. All changes will be effective immediately upon posting, unless otherwise stated. Your continued use of the Site after we post any modifications indicates your acknowledgment of the updated Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, or you wish to exercise any of your data protection rights, please contact us at:
AVA AI (9444-9501 Québec inc.)
Email: [email protected].